Terms of service.

CANCELLATION POLICY

We understand sometimes things can interrupt the best-intended plans so in this event, we require 48 hours’ notice for a cancellation or reschedule. 

Your booking deposit and workshop fee are non-refundable, but we will happily reschedule you for another time. We do require at least 48 hours’ notice for reschedules as our classes book up quickly and in advance and we may not be able to replace your spot at short notice.

If you are a no-show for your class no refunds will be given as we will assume you have decided to forfeit your place in the workshop. In the event rescheduling is not an option, we will work on a case-by-case basis to determine the best outcome for both parties.

RETURNS OR REFUNDS

Due to the custom nature of your purchase we are unable to refund your finished fragrance as it has been made by you for you and we are unable to resell it.